Privacy Policy

Last Updated: July 10, 2026

Welcome to Sarapak.com (“Sarapak”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and related services.

By using Sarapak, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information when you register or use our services:

  • Full Name

  • Username

  • Email Address

  • Mobile Number

  • Password (stored securely in encrypted form)

  • Profile Photo (optional)

  • City and Province

  • Postal Address (optional)

Account Information

When you create an account, we may store:

  • Account preferences

  • Saved searches

  • Favourite listings

  • Messages sent through the platform

  • Purchase of premium listings or promotional services

Listing Information

When posting advertisements, we collect:

  • Product or service details

  • Images and videos

  • Pricing information

  • Category and location

  • Contact details you choose to publish

Technical Information

We automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Language settings

  • Date and time of access

  • Pages visited

  • Referring website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Create and manage your account.

  • Display your advertisements.

  • Enable communication between buyers and sellers.

  • Verify user accounts where necessary.

  • Improve our website and services.

  • Detect and prevent fraud or abuse.

  • Provide customer support.

  • Send important account notifications.

  • Process premium advertising services.

  • Comply with legal obligations.

3. Cookies

Sarapak uses cookies and similar technologies to:

  • Keep users signed in.

  • Remember user preferences.

  • Improve website performance.

  • Measure website traffic.

  • Deliver a better user experience.

You may disable cookies through your browser settings, although some features of the platform may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help operate the platform.

  • Payment service providers (where applicable).

  • Law enforcement or government authorities when required by law.

  • Courts or regulatory authorities where legally necessary.

  • Business partners only with your consent or where required to provide requested services.

5. Public Information

Information you choose to publish in advertisements, including:

  • Name

  • Phone number

  • Listing description

  • Photos

  • Business information

may be visible to other users and search engines.

Please avoid publishing sensitive personal information.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Loss

  • Misuse

However, no internet-based service can guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

  • Maintain your account.

  • Provide our services.

  • Resolve disputes.

  • Enforce our agreements.

  • Comply with legal obligations.

After account deletion, certain information may be retained where required by law or for legitimate business purposes.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Update your profile.

  • Request deletion of your account.

  • Withdraw consent where applicable.

  • Request a copy of your personal information.

Requests may be subject to identity verification.

9. Children’s Privacy

Sarapak is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any third-party sites they visit.

11. International Data Transfers

If your information is processed or stored outside Pakistan, we will take reasonable measures to ensure it receives an appropriate level of protection consistent with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The revised version will be published on this page with the updated effective date. Continued use of Sarapak after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Sarapak Marketplace

Website: https://sarapak.com

Email: support@sarapak.com

Customer Support: support@sarapak.com