Registration First Name * Last Name * Phone Number * Account Type * Seller Buyer Username * Username cannot be changed. Email address * Password * Confirm Password * Privacy Policy Last Updated: July 10, 2026 Welcome to Sarapak.com (“Sarapak”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and related services. By using Sarapak, you agree to the collection and use of your information in accordance with this Privacy Policy. 1. Information We Collect Personal Information We may collect the following information when you register or use our services: Full Name Username Email Address Mobile Number Password (stored securely in encrypted form) Profile Photo (optional) City and Province Postal Address (optional) Account Information When you create an account, we may store: Account preferences Saved searches Favourite listings Messages sent through the platform Purchase of premium listings or promotional services Listing Information When posting advertisements, we collect: Product or service details Images and videos Pricing information Category and location Contact details you choose to publish Technical Information We automatically collect certain technical information, including: IP address Browser type Device information Operating system Language settings Date and time of access Pages visited Referring website Cookies and similar technologies 2. How We Use Your Information We use your information to: Create and manage your account. Display your advertisements. Enable communication between buyers and sellers. Verify user accounts where necessary. Improve our website and services. Detect and prevent fraud or abuse. Provide customer support. Send important account notifications. Process premium advertising services. Comply with legal obligations. 3. Cookies Sarapak uses cookies and similar technologies to: Keep users signed in. Remember user preferences. Improve website performance. Measure website traffic. Deliver a better user experience. You may disable cookies through your browser settings, although some features of the platform may not function properly. 4. Sharing of Information We do not sell your personal information. We may share your information with: Service providers who help operate the platform. Payment service providers (where applicable). Law enforcement or government authorities when required by law. Courts or regulatory authorities where legally necessary. Business partners only with your consent or where required to provide requested services. 5. Public Information Information you choose to publish in advertisements, including: Name Phone number Listing description Photos Business information may be visible to other users and search engines. Please avoid publishing sensitive personal information. 6. Data Security We implement reasonable technical and organizational measures to protect your information against: Unauthorized access Alteration Disclosure Loss Misuse However, no internet-based service can guarantee absolute security. 7. Data Retention We retain your information only for as long as necessary to: Maintain your account. Provide our services. Resolve disputes. Enforce our agreements. Comply with legal obligations. After account deletion, certain information may be retained where required by law or for legitimate business purposes. 8. Your Rights Depending on applicable law, you may have the right to: Access your personal information. Correct inaccurate information. Update your profile. Request deletion of your account. Withdraw consent where applicable. Request a copy of your personal information. Requests may be subject to identity verification. 9. Children’s Privacy Sarapak is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it. 10. Third-Party Links Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any third-party sites they visit. 11. International Data Transfers If your information is processed or stored outside Pakistan, we will take reasonable measures to ensure it receives an appropriate level of protection consistent with applicable laws. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The revised version will be published on this page with the updated effective date. Continued use of Sarapak after changes become effective constitutes acceptance of the revised Privacy Policy. 13. Contact Us If you have any questions regarding this Privacy Policy or your personal information, please contact us: Sarapak Marketplace Website: https://sarapak.com Email: support@sarapak.com Customer Support: support@sarapak.com Terms & Conditions Last Updated: July 10, 2026 Welcome to Sarapak.com (“Sarapak”, “we”, “our”, or “us”). By accessing or using our website, mobile application, or any of our services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please discontinue using our platform. 1. About Sarapak Sarapak is an online classified marketplace that allows users to buy, sell, rent, exchange, and advertise products and services throughout Pakistan. Sarapak only provides the platform and is not a buyer, seller, importer, exporter, manufacturer, broker, or agent for listed items unless explicitly stated. 2. Eligibility To use Sarapak, you must: Be at least 18 years of age or use the platform under parental or legal guardian supervision. Provide accurate and complete registration information. Maintain the confidentiality of your account credentials. You are responsible for all activities performed through your account. 3. User Accounts Users agree to: Keep account information accurate and up to date. Not create multiple fraudulent accounts. Not share account credentials with others. Notify Sarapak immediately if unauthorized access occurs. We reserve the right to suspend or terminate accounts violating these Terms. 4. Listings Users are responsible for all advertisements they publish. Each listing must: Be truthful and accurate. Belong to the correct category. Include genuine photographs. Display accurate pricing where applicable. Comply with all applicable laws of Pakistan. Duplicate, misleading, fake, expired, or spam listings may be removed without prior notice. 5. Prohibited Content The following items or activities are strictly prohibited: Illegal products or services Counterfeit goods Weapons or explosives where prohibited by law Narcotics or controlled substances Stolen property Fraudulent financial schemes Adult or obscene material Hate speech or discriminatory content Copyright or trademark infringement Misleading advertisements Spam or bulk postings Sarapak reserves the right to remove such content immediately. 6. Transactions All transactions are conducted directly between buyers and sellers. Sarapak: Does not guarantee the quality or authenticity of products. Does not verify every listing. Is not responsible for delivery, payment, warranties, or disputes between users. Encourages users to inspect items before making payment. Users transact entirely at their own risk. 7. Payments Unless otherwise stated: Sarapak does not process payments between buyers and sellers. Any platform fees, promotional charges, or premium listing fees are non-refundable unless required by law. 8. Seller Responsibilities Sellers must: Own the items they advertise or have legal authority to sell them. Provide accurate descriptions. Deliver items as agreed. Honour the advertised price unless corrected before sale. 9. Buyer Responsibilities Buyers should: Carefully inspect products before purchase. Verify ownership where appropriate. Meet sellers in safe public locations whenever possible. Avoid advance payments to unknown individuals. 10. Intellectual Property Users retain ownership of the content they upload but grant Sarapak a non-exclusive, worldwide license to display, reproduce, modify, and promote such content for operating and marketing the platform. 11. Privacy Your use of Sarapak is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. 12. Limitation of Liability Sarapak shall not be liable for: Losses arising from transactions between users. Fraud committed by buyers or sellers. Incorrect listing information. Technical interruptions. Data loss. Business losses or indirect damages. Use of the platform is entirely at your own risk. 13. Account Suspension We may suspend or permanently terminate any account that: Violates these Terms. Engages in fraudulent activity. Receives repeated complaints. Attempts to manipulate listings or search rankings. 14. Reporting Violations Users can report fraudulent, illegal, or inappropriate listings using the Report feature or by contacting our support team. 15. Changes to Terms Sarapak may modify these Terms and Conditions at any time. Updated versions become effective immediately upon publication. Continued use of the platform constitutes acceptance of the revised Terms. 16. Governing Law These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the jurisdiction of the competent courts of Pakistan. 17. Contact Us For questions regarding these Terms & Conditions: Sarapak Marketplace Email: support@sarapak.com Website: https://sarapak.com Already have an account? Please login Here
